Terms & Conditions

COPYRIGHT NOTICE

This website and its content (including without limitation the text, code, photographs, artwork, audio material and video material) is owned by John Knibbs International Ltd.

Any redistribution of part or all of the contents in any form is prohibited except for the following:

• You may print or download images to an external hard drive for your personal and NON-COMMERCIAL USE ONLY.
• You may copy images or video content to individual third parties for their personal and NON-COMMERCIAL USE ONLY, provided John Knibbs International is acknowledged as the source of the material.

You MAY NOT, except with our express written permission, distribute or exploit any of the content on this website for commercial gain. You also MAY NOT transmit or store any content from this website on any other website or form of electronic retrieval system.

Failure to abide by these terms and conditions can and will result in legal action.

 

THE VIOLENT CRIME REDUCTION ACT 2006

Since the introduction of the VCR Bill in 2006, we are permitted to advertise and take payment for air weapons and/or pressure bearing parts on the internet, but the final transfer of these items must be completed face-to-face with a Firearms Dealer and are NOT PERMITTED by mail order.

Pressure bearing parts = Barrel, Cylinder, Air Reservoir/Cylinder and Moderator. The law therefore means that all guns and component parts subject to the controls of the VCR Bill, must either be collected in person from our Shop. Alternatively, we can arrange to courier such items to a local RFD, from where they must be collected in person.

We are permitted to receive and return by post air weapons for repair.

If there is any doubt about the restrictions covered by the law, please contact us PRIOR to purchase.

DISCLAIMER 1 (KNIVES, CROSSBOWS & OTHER AGE RESTRICTED ITEMS)

Customers buying knives, crossbows or any other age-restricted products must be of appropriate age. The current age limit for such items is 18 years. We take no responsibility for damage or harm caused by our products, and we supply to the consumer with the understanding that they are of legal age for the product sold and are responsible for their actions. Discretion will be used when supplying such items and we reserve the right to refuse the sale of such items.

DISCLAIMER 2

We strongly recommend that the spares supplies by John Knibbs International Limited are fitted by a skilled gunsmith. We cannot be held responsible for any damage or injury caused whilst fitting or that caused by poor workmanship.

DISCLAIMER 3

John Knibbs International Ltd reserves the right to alter without prior notice any content found within this Website. Special offers and reduced items are subject to availability and offered on a first come, first served basis. John Knibbs International Ltd and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of its being accessed or used. John Knibbs International Ltd assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape or form as a direct result of accessing this Website.

 

POSTAGE

Postage For UK Customers & Overseas Customers. Please read carefully before ordering.

Postage is calculated at checkout – depending on the delivery type selected.

BE AWARE! – If you select the option ‘1st Class UK Un-recorded - 1st Class Un-Recorded (At Buyers Risk)’ Items will be shipped by First Class Royal Mail Post with NO way of tracing or tracking the parcel. This option is given to allow a cheaper postage cost to you the customer but if selected the delivery of goods is entirely at your risk. John Knibbs International Ltd cannot be held responsible or liable for non delivery or damage whilst goods are in transit. Once the parcel has been collected by Royal Mail the onus for delivery is held firmly with the buyer. Please be absolutely sure that this is the way you require the goods to be delivered before selecting this method of delivery. If you are unsure of these implications please select any of the recorded delivery options for postage.

We aim to dispatch all orders within one working day, but this can not be guaranteed and on rare occasions it can take up to 14 days when we are particularly busy. We will do our best to contact customers when there is a significant delay.

NEXT WORKING DAY DELIVERY

Orders received after 3.30pm cannot be guaranteed for next working day delivery.

JKI guarantee next working day delivery from the date the order has been processed for dispatch & an e-mail notification to this effect has been received by the buyer. Please also remember that we have no postal collection on a Saturday and we are shut on Sunday & Monday. If you order on either of these three days the goods will not be shipped until Tuesday.

PARCELFORCE 48 HOUR DELIVERY

When ordering using Parcelforce 48 Hour delivery, orders received after 3:30pm on Friday cannot be guaranteed for delivery within 48 hours.

Please also remember that we have no postal collection on a Saturday and we are shut on Sunday & Monday. If you order on any of these days, the goods will not be shipped until Tuesday.

ADDRESS

All correspondence to be sent to:
John Knibbs International Limited,
Hillside,
Shawbury Lane,
Shustoke,
Warwickshire,
B46 2RR.

 

RETURNS

Should you not be satisfied with goods correctly received, please ensure you return them within 10 days from the date of delivery. Provided goods are returned to us in their original condition, packaging, and with all labels still attached, we will refund the cost of the goods, minus a 20% restocking charge. The cost of postage will not be included unless good are received faulty, in which case we will issue a replacement, we will also refund the cost of postage.

DAMAGED GOODS OR GOODS LOST IN TRANSIT

When selecting our ‘Unrecorded Delivery At Buyer's Risk’, it means just that – the onus for non-delivery is held firmly with the buyer as John Knibbs International Ltd have no way of tracking or tracing the items once they have been collected from our premises. If this method of shipping is selected by the buyer, John Knibbs International Ltd will not be held responsible for any loss, damage or non-delivery of the purchased items.

It is ALWAYS safer to select the recorded delivery option for shipping to guarantee delivery of goods.

Please examine all packages prior to receipt as signatures are taken as proof of receipt in good condition. All damaged packages MUST be either refused or signed RECEIVED DAMAGED and in either case we must be advised of damage goods within three days of delivery.

CANCELLATION AND ALTERATION OF ORDERS

Orders may be cancelled or altered prior to despatch only. Once an order has been processed, goods must be cancelled/returned as per our Returns Policy.

Any work undertaken as a ‘special order’ cannot be cancelled or returned once work has commenced or order has been despatched.

 

PRICES

Prices quoted are correct at the time of production. Prices may have to be altered from time to time and we reserve the right to do this without notice, this includes any amendments to the rate of VAT.

PAYMENT

Please ensure that the expiry date on your payment card is valid until after the anticipated dispatch date of your order. Payment is taken at point of dispatch and if your payment card has expired, we will be unable to take payment and will be unable to fulfil your order.

We accept all major debit and credit cards – Visa, Mastercard, Visa Debit, Visa Electron and Maestro Cards. The card used must be 3D secure (check with your bank if unsure)

We accept orders by telephone. These must be paid for at the time of order using one of the major debit or credit cards.


ITEM DESCRIPTION

John Knibbs International Limited takes extreme care with the descriptions of all products that appear on our website. However certain specifics such as shade/colour of certain items may have a slight variation to those displayed and any slight variations are out of our control and John Knibbs International Limited can not be held responsible for such slight variations.

The vast majority of our spare parts supplied are new. We do, however, reserve the right to supply good condition second-hand parts, when new items are no longer available.

WARRANTY

Products purchased via The Country Store are backed with the manufacturer’s warranty, unless otherwise stated.

Spare parts and repairs supplied by John Knibbs International Limited are guaranteed for a period of one year to the initial purchaser. Any defects that arise under normal use and service, will be inspected by us and either repaired or replaced as necessary free of charge, provided the item is returned to us as soon as possible after any defect is found. Any modifications, repairs undertaken by a third party, damage either accidental or deliberate, neglect or abuse of any item will render all guarantees null & void.

SECURITY

All of your personal details are held on a secure web server and every precaution is taken to ensure that your transaction is secure. There are no circumstances under which this information might be passed to a third party.

AVAILABILITY AND BACK ORDERS

Our website runs on a live database, which only shows items that are available from stock. Should you request that an item is placed on back order, we will inform you when the item is in stock to arrange delivery. If your order contains multiple items, you can instruct us to either wait for the out of stock item to arrive and dispatch the whole order together, or dispatch your order separately. Postage will be charged for each delivery made..

VAT

All prices on our website are quoted inclusive of VAT at the appropriate rate. Your selected delivery destination will determine whether or not VAT is applicable. If VAT is not applicable, then this tax will be deducted from your order prior to your card being charged. Your location may render you liable to import, state, local or other taxes. These taxes are entirely your responsibility. You must include your billing address as it appears on your credit card statement. Our website uses an address verification system to ensure correct billing addresses. We are unable to process orders without the correct address details.

COOKIE POLICY

What are cookies?

This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details. We are able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies.

Who sets the cookies?

The cookies stored on your computer or other device when you access this website help deliver a high quality website and on-line shopping experience. Some cookies are necessary to enable customers to a make purchases on our website. Cookies may also be set by third parties who participate with us in affiliate marketing programs however, none of these third parties collect any personal data from which they would be able to identify individual customers.

What are cookies used for?

The main purposes for which cookies are used are:-

1. For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.

2. To enable us to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.

3. To enable us to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting

For Mozilla Firefox:

1. Choose the menu “tools” then “Options”
2 Click on the icon “privacy”
3 Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”
2. Privacy

For Google Chrome:

1. At the top right, click More Settings.
2. At the bottom, click Advanced.
3. Under "Privacy and security," click Content settings Cookies.
4. Turn Allow sites to save and read cookie data on or off.

For Safari:

1. Click the "Safari" menu then choose "Preferences"
2. Click on the "Privacy" tab.
3. Choose your preferred Cookies setting.

What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.